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Complete, software-based, unified communications and collaboration solution

UNIVERGE 3C is a complete, software-based, unified communications and collaboration solution that redefines the way a business and individuals communicate.

This comprehensive solution delivers a fully functional IP-PBX along with a complete set of voice features and sophisticated unified communications (UC) and collaboration applications that can be tailored to your specific business needs.

It provides the necessary agility for today’s dynamic work environment and enables total control over how, when and where you choose to be reached – truly empowering your workforce.

UNIVERGE 3C operates across premise, cloud or hybrid environments. Through its standards-based components and distributed software architecture, it delivers to you unmatched flexibility, reliability and scalability to keep your organization competitive in today’s marketplace.

Key Features

UNIVERGE 3C delivers a complete communications solution that can be tailored to any organization’s needs for highly reliable and secure services.

Univerge 3C

UNIVERGE 3C meets the most stringent security and interoperability requirements of the U.S. Department of Defense (DoD).

Online Smart Directory

Online Smart Directories provide a desktop view of all extensions and availability within the enterprise.

Rich Presence

Rich Presence allows users to locate and identify another user’s availability and contact them on their preferred device.

Single Number

Single Number/Mailbox enables a single phone number for multiple devices like smartphone and desktop terminal to distribute to all contacts and combine mobile and office phone messages into a single mailbox.

MS Outlook

Microsoft® Office Outlook® Integration synchronizes meeting calendars, journaling and contact groups into user call functions along with unified messaging functionality.

Instant Message

Instant Messaging/Chat provides a communications alternative that is less-intrusive than phone or video conferencing and enables the quick exchange of information.


Customized IVR enables callers to retrieve information automatically – speeding up processes and saving money.

Automated Attendant

Automated Attendant provides reliable 24x7 call routing including speech interface or DTMF - freeing up resources to work on other projects.

Call Screen

Interactive Call Screening offers users a virtual personal assistant which announces the caller and lets users choose to accept, acknowledge or transfer the call. (Optional)


Softphone functionality allows employees to use their computers to send/receive/forward calls.

Audio Conference

Audio Conferencing enables users to set-up multi-party conferences quickly.

Desktop Video Conference

Desktop Video Conferencing allows users to easily set up video conferences.


Collaboration includes multiple-party video display, presentation/file sharing, white-boarding and remote controls.

Call Recording

Call Recording can be accomplished either on-demand or using preset automation. (Optional)


UC Client

UNIVERGE 3C UC Client empowers users to communicate on their own terms. This powerful software streamlines communications and information delivery which results in increased efficiency and productivity.

UNIVERGE 3C Collaboration Meeting Manager

Collaboration Meeting Manager

This sophisticated voice, video and web collaboration solution is integrated within the UNIVERGE 3C software platform and equips your employees with the tools they require to improve efficiency, lower spending by reducing the need for travel and stay informed.