Thailand

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CRM and Salesforce (SFA)

Since NEC Thailand is under Salesforce Partner program eco-system, we are providing effective CRM and SFA toward for our customers who are facing very difficult moments in managing sales empowerment.

Due to the overabundance of information on the Internet or SNS, and the diversity of options associated with thecommoditization of products, the process of retaining each customer as a prospect and ultimately closing a deal as a customer is becoming more and more detailed, and it requires strategic and advanced process management.

Through our implementation experience of CRM/SFA to our customers in various industries, NEC has enough capabilities for your DX journey in these processes with :

  • Customer management
  • Lead / Prospect management
  • Marketing approach / Touch point management
  • Quotation management
  • Contract management
  • Information sharing and approval workflow among related organizations throughout the above processes.